Customer Service Representative

Job Description: 
SpaceBound is seeking
a full-time experienced Customer Service Rep with a minimum of five years experience.  This position plays an important role in assisting the Customer Service Department with the daily responsibilities involving, but not limited to:

•  Order Processing
•  Order Verification
•  Fraud Investigation
•  Internet Searches
•  Communication via E-mail, Telephone, and Chat with Customers, Manufacturers, and Distribution Centers
•  Daily Logs
•  Reports

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Customer Service Returns Representative

Job Description: 
SpaceBound is seeking
a full-time experienced Tech Support Rep with a minimum of three years experience.  This position plays an important role in assisting the Support Department with the daily responsibilities involving, but not limited to:

•  Product Returns
• 
Order Cancelations
•  Tracking Requests
•  Damaged / Lost Claims
•  Refunds / Replacements
•  Payment Disputes
•  Customer Assistance with Product Features and Functionality
•  Daily Logs
•  Reports

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Systems/Network Administrator

Job Description:   Cleveland, Ohio Area / E-Commerce software and electronics company is seeking a full-time Systems/Network Administrator to join our growing team.  Candidates must have prior systems and network administration experience knowledge and experience.  A minimum of three (3) years working experience is required for this position.

Based upon performance and overall contribution to the success of the company, this position offers increased levels of responsibility.  Candidates must possess above average communication skills and a professional corporate attitude. This is a .com, team-oriented, family friendly environment.  People who value a true balance between work and personal/family life will appreciate the SpaceBound culture the most.  Average employee tenure 8+ years!

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.NET Web & Application Developer

Description/Responsibilities:   Cleveland, Ohio Area / E-Commerce software and electronics Company is seeking a full-time .NET Web & Application Developer to join our growing team.  Candidates must have prior .Net programming knowledge and experience.  A minimum of four (4) years working experience is required for this position.

Individual will be responsible for creating and maintaining C# based ASP.Net MVC and Web Forms websites, Windows Forms applications, console applications, and web services.  Some experience with VB.Net is preferred to support and possibly convert legacy applications from VB .Net to C# .Net.

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Tech Support/Customer Service Representative

Description:
SpaceBound is seeking a full-time experienced Technical Support/Customer Service Rep with a minimum of five years experience.  The rep must be able to thrive in an environment that is fast paced.  The rep serves as an advocate across all of our divisions.  This position plays an important role in assisting in both the Tech Support and Customer Service departments following the Company’s standard processes and procedures.  The rep is the initial point of contact, and they are responsible to assist the customers as needed. 

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Executive Assistant to the CEO

Description:
Required to have prior experience as an Executive Assistant to upper management.  The Executive Assistant plays a key role assisting CEO in the capacity to manage multiple competing priorities in an extremely fast-paced environment, while moving forward to achieve long-term strategic goals.  Ability to anticipate the needs of the CEO, work independently and take initiative.  Above average analytical skills and ability to work with contracts, proposals, and budgets. Conduct in-depth research on companies, industries, and sectors.  Articulate, personable, detail-oriented, and have strong organizational, communication, and administrative skills. Must be resourceful.  Excellent written and verbal communication skills with a keen eye for detail.  Ability to work well with all levels (internally/externally).  Strong technical skills including: Microsoft Word, Excel, Outlook, and PowerPoint.  Capability of handling CEOs calendar events and scheduling needs.  Outgoing, trustworthy and attention to detail.  A very diversified position handling business and personal matters on any given day.

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Cleaning Person

Job Description: Searching for a full-time cleaning person working 9:00 a.m. to 5:00 p.m. Monday through Friday who really enjoys cleaning. 10+ years cleaning experience is required. Looking for a "cleaner" not a straightener for an active household and busy executive couple. Responsibilities include, but not limited to, cleaning all rooms within the home, organizing, laundry, errands, etc. Must be a meticulous cleaner, trustworthy, honest, reliable, flexible, able to follow daily typed/written cleaning instructions as given, organized, energetic, and work well with all ages. Household includes a family dog. Supplies and cleaning equipment are provided. Security check and prints are required. (Negotiable Salary Requirement is required upon submitting your resume.)

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Brett Hanuschak
Maintenance Person

Job Description: Searching for a full-time maintenance person working 40 hours per week who enjoys maintenance work. 10+ years maintenance experience is required. Job involves walking, climbing, standing, reaching, and heavy lifting. A good working knowledge of many repair and maintenance tasks is required. The job requires the ability to problem solve along with the ability to work without direct supervision. Responsibilities are split between work locations.

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Brett Hanuschak
eBay Representative

Responsibilities: Work within the Marketing Department as an Online Auction Representative (Candidate may also be tasked by other department heads). The Candidate’s primary responsibility will be to list SpaceBound’s products (from its multiple divisions) through Online Auction websites – including but not limited to eBay.com, LSI (liquidityservicesinc.com), uBid.com, etc.

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Brett Hanuschak
Customer Service Representative

Job Description
SpaceBound is seeking a full-time experienced Customer Service Rep with a minimum of three years experience. This position plays an important role in assisting Customer Service with the daily responsibilities involving, but not limited to, order taking, handling/transferring incoming calls, generating daily reports, working within the order system, etc., which can be 95% of the job responsibilities on a day-to-day basis. Candidate must have a professional attitude, above average phone skills required, ability to field the customer’s questions, trustworthy, exceptional communication skills, self-motivated, detail oriented, team player, organized, and enjoy speaking with retail/reseller customers.

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Brett Hanuschak
Summer Intern: Wholesale Division

Possible Responsibilities and Projects in the Graphics Department:

  • Work with the Wholesale division on marketing initiatives and lead generation to increase sales.

Duties include but are not limited to the following:

  • Sales Lead research
  • Developing daily promotional offers
  • Creating email promotions

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Brett Hanuschak
Summer Intern: Social Media Marketing

Your Role / Responsibilities:
Using and posting content to blogs, podcasts, community and social networking sites in support of SpaceBound's current and strategic marketing initiatives. Additional duties involve tracking, measuring and analyzing social media metrics and publishing daily content changes using various internal and external social tools / interfaces (i.e., Tweetdeck, etc).

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Brett Hanuschak
Summer Intern: Online Auction

Responsibilities: Work within the Marketing Department as an Online Auction Representative (Candidate may also be tasked by other department heads). The Candidate’s primary responsibility will be to list SpaceBound’s products (from its multiple divisions) through Online Auction websites – including but not limited to eBay.com, LSI (liquidityservicesinc.com), uBid.com, etc.

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Brett Hanuschak
Summer Intern: School/Library Division

Your role in working with the School/Library Division:

  • Work with the management team on building the overall brand presence and sales channels of the School/Library Division.

Duties include but are not limited to the following:

  • Have input on strategic and tactical marketing initiatives that promote our School/Library Division
  • Attend trade shows and other School/Library related expos, conferences and events
  • Assist with researching current school/library buying trends and analyze schools/libraries based on specific criteria.

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Brett Hanuschak
Summer Intern: GovEd Division

Your role in working with the GovEd Division:

  • Work with the management team on building the overall brand presence and sales channels of the GovEd Division.

Duties include but are not limited to the following:

  • Work on Contract Procurement
  • Have input on strategic and tactical marketing initiatives that promote our GovEd Division
  • Attend trade shows and other GovEd related expos, conferences and events

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Brett Hanuschak
Summer Intern: Graphics Department

Possible Responsibilities & Projects in the Graphics Department:

  • Work with the Marketing Department creating graphics for a variety of different projects for web and print
  • Creating product images for various websites
  • Work with team to develop ideas for projects
  • Taking photos/videos of products for web use

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Brett Hanuschak
Warehouse - Seasonal

Must be comfortable with being on their feet all day. Works well under general supervision; typically reports to a Warehouse Lead. Warehouse jobs may vary and include, but not limited to the following responsibilities provided below. (Please Note: negotiable salary requirement required upon submitting your resume and cover letter)

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Brett Hanuschak
Warehouse - Inventory & Receiving

Must be comfortable with being on their feet all day. Works well under general supervision; typically reports to a Warehouse Lead. Warehouse jobs may vary and include, but not limited to the following responsibilities provided below. (Please Note: negotiable salary requirement required upon submitting your resume and cover letter)

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Brett Hanuschak