Job Description:
SpaceBound is seeking a full-time experienced Tech Support Rep with a minimum of three years experience. This position plays an important role in assisting the Support Department with the daily responsibilities involving, but not limited to:
• Product Returns
• Order Cancelations
• Tracking Requests
• Damaged / Lost Claims
• Refunds / Replacements
• Payment Disputes
• Customer Assistance with Product Features and Functionality
• Daily Logs
• Reports
