Product Return Processor
Salary - Negotiable and commensurate with experience and mid-west region cost of living scale
Training Bonuses: Upon completion of 6-month training and one-year anniversary
Location - LaGrange, OH - No rush-hour traffic from any direction!
20-35 Minutes from Cleveland, Westlake, North Ridgeville, Elyria, Avon, Medina, and Brunswick
35-45 Minutes from Lakewood, Beachwood, Sandusky, Brecksville, and Strongsville
Working Area - Workstation located in LaGrange Warehouse.
Company Profile
30+ years with no layoffs and an average employee tenure of 8+ years! SpaceBound is a global supplier of technology products and IT services within the B2C, B2B and GovEd sectors. Privately held, SpaceBound offers a cohesive environment that embraces cutting-edge technologies. Continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence.
Work Tour - Full-Time/Long-Term Hourly Position (M-F 10:00 a.m. – 6:00 p.m.)
Responsibilities
Receive and process returned products
Prepare products for re-shipment to distribution
Repackage inventory for resale
Prepare pallets for LTL shipments
Assess items for defects
Test items for functionality
Warranty support processing
Communicate issues to internal support team for further investigation
Compose professional e-mails to both internal departments and outbound to distribution companies and manufacturers
Compile daily logs/reports
Required Qualifications
Minimum of two years work experience
Self-motivated and must work well independently
Strong attention to detail
Follow instructions accurately
Above average written and verbal communication skills
Adaptable to a changing environment
Corresponds professionally with colleagues and outbound email
Highly effective organizational skills
Read and interpret reported customer issues
Savvy with electronics and technology products
Conduct effective internet searches
Microsoft Outlook and Excel experience
Types by touch at a minimum of 25+ WPM
Experience with Microsoft Access (a plus, but not required)
Benefits
VIP (Vacation, Illness, Personal) days effective upon hire
401K Plan available with an Employer Match and Semi-Annual Enrollment
Private Medical Mutual Health Insurance Plan 80/20 or HSA - SpaceBound pays 25% of the self/employee only portion of the monthly Health Insurance Plan premium
Dental/Vision Plan - If enrolled in SpaceBound’s Health Insurance Plan, 100% of the self/employee-only portion of the dental insurance cost, and 100% of the self/employee-only portion of the vision insurance cost will be covered by SpaceBound
Holiday pay
Secondary/Supplemental Insurances - Plans are available through Allstate, AFLAC, and Lincoln at employee's expense
Team Building Events Quarterly
Employee Product Discounts
Discounted Membership Plans – Costco/Sam’s Club
Environment
SpaceBound is a great company and community to raise a family. The Company offers a casual work environment in its corporate headquarters built in 2007. Team members are truly self-empowered and work as a cohesive team, ascribing to the values of servant leadership.
Other highlights include
Performance based bonuses
Fresh coffee all day
Free spring water
Stress relief candy
Onsite exercise room with shower
Free parking
Basketball hoop
Weekly grill lunches in the summer
Potluck Fridays
Customizable work-stations
*Submission Requirements
Cover Letter
Resume
Negotiable salary range
*PLEASE SUBMIT ALL THREE REQUIREMENTS TO: Employment@SpaceBound.com
*To be considered, all three requirements must be submitted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We take affirmative action to employ and advance in employment qualified employees and applicants who are disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities without discrimination based upon their physical or mental disability in all employment practices.