Compliance Manager

Salary:  Negotiable and commensurate with experience and Midwest region cost of living scale

Location:  LaGrange, OH - No rush-hour traffic from any location!

  • 20-35 Minutes from Cleveland, Westlake, North Ridgeville, Elyria, Avon, Medina, and Brunswick

  • 35-45 Minutes from Lakewood, Beachwood, Sandusky, Brecksville, and Strongsville

Company Profile:  Celebrating 30+ years with no layoffs!  SpaceBound is a global supplier of technology products and services within the B2C, B2B and GovEd sectors. Privately held, SpaceBound offers a cohesive environment that embraces cutting-edge technologies. Continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence.  Average employee tenure: 8+ years. 

Work Tour:  Full time/Long Term Salaried Position. Flexible/Negotiable hours for working moms

Position Overview:

SpaceBound is a seller of technology and misc. products on several e-commerce marketplaces.  This position is responsible for ensuring that any compliance violation brought to the company’s attention is addressed in a timely manner. 

Although most compliance violations are unfounded, it is the responsibility of Compliance Management to prove the violation to be invalid or create parameters to ensure that the violation does not occur in the future.  

e.g. – A claim is received stating that selling IBM on marketplace is a violation.  Compliance Management is responsible for researching and responding with proper documentation, demonstrating that the company is an approved supplier and permitted to sell the product online.

Responsibilities:

Ensuring that the company’s activities remain within the e-marketplace compliance guidelines, regulations, and expectations.

  • Monitoring incoming e-mails from multiple e-marketplace sites

  • Researching Claims

  • Corresponding with Proper Parties Assisting with Claim Resolution

  • Responding appropriately to all e-marketplace Claims in a timely manner

  • Create, modify, update, and implement processes and protocols that ensure that best practices continue

  • Design control systems to address cases of legitimate compliance violations, ensuring that future infractions are limited or do not occur

  • Work as a liaison with other departments, ensuring that best practices are implemented to mitigate future violations

  • Meet weekly with team executives to review and collaborate on best outcome scenarios

 

Required Qualifications:

  • Minimum of five years’ experience in fields that show proven ability to learn and manage the necessary requirements as described for this position. 

  • Bachelor’s Degree in business management, legal studies, or business administration, preferred but not required.

  • Skilled at writing (clear and concisely a plus)

  • Possess above-average use of grammar and punctuation

  • Able to notice small details, normally missed by others

  • Great at research and documentation compilation

  • Organized

  • Excellent analytical skills

  • Exceptional at timely follow-up 

  • Capable of successfully using a task management and schedule system

  • Above average interpersonal skills and even tempered

  • Able to work well with others

  • Low on drama, happy most of the time, enjoy humor and willing to supply stress relieving snacks

Benefits:

  • VIP (Vacation, Illness, Personal) & Holiday Pay (beginning day 1)

  • Private Medical Mutual Health Insurance Plan 80/20 or HSA - SpaceBound pays 25% of the self/employee only portion of the monthly Health Insurance Plan premium (available day-1)

  • Dental/Vision Plan - If enrolled in SpaceBound’s Health Insurance Plan, 100% of the self/employee-only portion of the dental insurance cost, and 100% of the self/employee-only portion of the vision insurance cost will be covered by SpaceBound (available day-1)

  • Secondary/Supplemental Insurances - Plans are available through Allstate, AFLAC, and Lincoln at employee's expense (available day-1)

  • 401K Plan available with an Employer Match (enrollment Jan & Jun)

  • Team Building Events (ongoing)

  • Employee Product Discounts (beginning day one)

  • Membership Plans – Costco/Sam’s Club

Environment: SpaceBound is a great company and community to raise a family. The Company offers a casual work environment in a new corporate headquarters built in 2007, where individuals are truly self-empowered and work as a cohesive team, ascribing to the values of servant leadership.

Other highlights include:

  • Herman Miller Ergonomic “Resolve System” workstations

  • Fresh coffee all day

  • Free spring water

  • Stress relief candy

  • Onsite exercise room with shower

  • Free parking

  • Basketball hoop

  • Weekly grill lunches in the summer

  • Potluck Fridays

Travel Requirements:  Minimal, strictly job-related conferences

*Submission Requirements:

  • Cover Letter

  • Resume

  • Negotiable salary range

*PLEASE SUBMIT ALL THREE REQUIREMENTS TO: Employment@SpaceBound.com

*To be considered, all three requirements must be submitted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.  We take affirmative action to employ and advance in employment qualified employees and applicants who are disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities without discrimination based upon their physical or mental disability in all employment practices.

CareersBrett H.Compliance Manager, Compliance, Management