SpaceBound.com

Customer Support Representative

Location:
• LaGrange, OH - No rush-hour traffic from any location!
• 25-30 Minutes from Cleveland, North Olmsted, North Ridgeville, Elyria, Hopkins Airport, Avon, Medina, and Brunswick
• 45 Minutes from Lakewood, Beachwood, Sandusky, and Brecksville

Company Profile: Founded in 1987 - Celebrating 29+ years with no layoffs! SpaceBound is a privately held Company, offering a cohesive environment that embraces cutting-edge technologies. Our continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence. Average employee tenure: 8+ years.

Job Description:
SpaceBound, Inc. is seeking a full-time experienced Customer Support Representative with a minimum of two years experience. Daily responsibilities include but are not limited to:

CareersBrett HanuschakMarch 11, 2016Customer Support Representative, SpaceBound Inc.

.NET Web & Application Developer

.NET Web & Application Developer

Location:
• LaGrange, OH- No rush-hour traffic from any location!
• 25-30 Minutes from Cleveland, North Olmsted, North Ridgeville, Elyria, Hopkins Airport, Avon, Medina, and Brunswick,
• 45 Minutes from Lakewood, Beachwood, Sandusky, and Brecksville

Company Profile: SpaceBound, Inc. celebrates 28 years with no layoffs, with average employee tenure of 8+ years! SpaceBound is expanding its IT team.

Responsibilities:
Developers will be responsible for creating and maintaining C# based console applications, utility libraries, web services, Windows Forms applications, ASP.Net MVC and Web Forms websites.

The primary area of focus for development work is centered on aspects of retail ecommerce sales including integration with distributors, marketplaces, and shipping carriers. Developers will be responsible for seamless integration with the aforementioned third party SOAP services, RESTful services, and unmanaged SDKs.

CareersBrett HanuschakFebruary 4, 2016SpaceBound Inc., .Net Web & Application Developer

Seasonal Warehouse Team Member

CareersBrett HanuschakSeptember 10, 2015SpaceBound Inc., Seasonal Warehouse Personnel

Warehouse Personnel (Full-Time)

CareersBrett HanuschakSeptember 10, 2015Warehouse Personnel, SpaceBound Inc., Fulltime

Customer Service Support Representative

CareersBrett HanuschakJuly 8, 2015SpaceBound Inc., Customer Service Support Representative

Product Specialist

Global Distribution Company Seeks Product Specialist

Company Profile: SpaceBound, Inc. (SpaceBound.com) - Founded in 1987 - Celebrating 27 years with no layoffs. SpaceBound offers a cohesive environment that embraces cutting-edge technologies. Our continued growth is a direct result of a performance- driven atmosphere that rewards initiative, creativity, and a commitment to excellence. Average employee tenure: 8+ years.

Location: 35 minutes from Cleveland, OH

Experience:

   • 3+ years product management or related experience
   • Quantitative and business analysis skills
   • Knowledge of marketing and business management principles and practices
   • Proficient in Excel and Access
   • Must type a minimum of 45 wpm
   • 10-Key by touch preferred
   • Above average Internet skills including research, cost and product comparison, etc.

Job Description/Responsibilities: This position requires the ability to handle diversity on a daily basis from ensuring that products listed on our various partner web sites include all required information. Research and determine product pricing for all marketplaces. Must be able to successfully communicate with all departments, especially its marketing counterparts, and work alongside Marketing defining product release requirements and go-to-market strategies.

   • Develops product positioning and pricing strategies
   • Determines product pricing
   • Verifies the accuracy of the product listings
   • Assist with analyzing promotions and sales
   • Positioning and determining suitability of products placed in third party distribution
   • Monitoring of third party distribution inventory levels
   • Troubleshoots all product issues
   • Create test plans for QA
   • Coordinates products throughout their lifecycle, from strategic definition to end-of-life planning
   • Monitors all aspects of a product lifecycle, including long- and short-term development
   • Utilize standard concepts, practices, and procedures
   • Provide input to marketing collateral development
   • Supply sales with latest research and product information
   • Drive ongoing improvement in sales and profitability
   • Research and analyze market conditions and key competitors
   • Report on consumer trends, market requirements and opportunities
   • The above responsibilities only highlight the primary functions

CareersBrett HanuschakFebruary 2, 2015Product Specialist, SpaceBound Inc.

SpaceBound Summer Internship - Graphics Department

Be a part of an exciting and dynamic dot.com environment. SpaceBound, Inc. was founded in 1987 and has been on the Internet since 1995.

Location: Cleveland, Ohio Area - 30 minutes from downtown Cleveland. Surrounding Cities Include: Amherst, Avon, Avon Lake, Bay Village, Berea, Brook Park, Brunswick, Columbia Station, Elyria, Lakewood, Lorain, Medina, Middleburg Heights, North Olmsted, North Ridgeville, North Royalton, Oberlin, Parma, Parma Heights, Spencer, Strongsville, Westlake, Vermilion

Availability: Beginning in Late May through September, 2015

Paid Internship: The internship will be based at minimum wage.

Possible Responsibilities and Projects in the Graphics Department:
   • Work with the Marketing Department creating graphics for a variety of different projects for Web and print
   • Creating product images for various Websites
   • Work with team to develop ideas for projects
   • Taking photos/videos of products for Web use

CareersBrett HanuschakDecember 31, 2014Graphics Department, Internship

SpaceBound Summer Internship - IT Department

Be a part of an exciting and dynamic environment. SpaceBound, Inc. is a global distributor of hardware, electronics, software, office supplies & equipment, tech gadgets, peripherals, accessories, and much more.

Location: Cleveland, Ohio Area - 30 minutes from downtown Cleveland. Surrounding Cities Include: Amherst, Avon, Avon Lake, Bay Village, Berea, Brook Park, Brunswick, Columbia Station, Elyria, Lakewood, Lorain, Medina, Middleburg Heights, North Olmsted, North Ridgeville, North Royalton, Oberlin, Parma, Parma Heights, Spencer, Strongsville, Westlake, Vermilion

Availability: Beginning in Late May through September, 2015

Paid Internship: The internship will be based at minimum wage.

Requirements:
   • Knowledge in C# and SQL is a must
   • Microsoft Access
   • XML
   • Web Development is a plus

CareersBrett HanuschakDecember 31, 2014IT, Internship

SpaceBound Summer Internship – Laser Operator

SpaceBound Summer Internship – Laser Operator

Be a part of an exciting and dynamic environment. SpaceBound, Inc. is a global distributor of hardware, electronics, software, office supplies & equipment, tech gadgets, peripherals, accessories, and much more.

Location: Cleveland, Ohio Area - 30 minutes from downtown Cleveland. Surrounding Cities Include: Amherst, Avon, Avon Lake, Bay Village, Berea, Brook Park, Brunswick, Columbia Station, Elyria, Lakewood, Lorain, Medina, Middleburg Heights, North Olmsted, North Ridgeville, North Royalton, Oberlin, Parma, Parma Heights, Spencer, Strongsville, Westlake, Vermilion

Availability: Beginning in Late May through September, 2015

Paid Internship: The internship will be based at minimum wage.

Responsibilities:

• Develop a Standard Operating Procedure (SOP) manual for laser operator, including tasks such as cleaning/maintenance, operational procedures, and material lists
• Create sample work for display on Company Website and in promotional flyers/videos
• Work with marketing team to develop a Webpage promoting various services to be offered
• Work with a team to develop standard pricing and quoting practices for laser service
• Run laser jobs to fulfill customized product orders for clients
• Based on workload, this position may include miscellaneous responsibilities within the Company that are in addition to laser engraving

CareersBrett HanuschakDecember 31, 2014Laser Operator, Internship

Customer Service Support Representative

Job Description:
SpaceBound is seeking a full-time experienced Customer Service Support Rep with a minimum of three years experience. This position plays an important role in assisting the Support Department with the daily responsibilities involving, but not limited to:

• Product Returns
• Order Cancelations
• Tracking Requests
• Damaged / Lost Claims
• Refunds / Replacements
• Payment Disputes
• Assist with Incoming Calls from the Customers
• Communication via E-mail, Telephone, and Chat with Customers, Manufacturers, and Distribution Centers
• Internet Searches
• Provides Back-up Coverage for Customer Service

CareersBrett HanuschakDecember 4, 2014SpaceBound Inc., Customer Service Support Representative

eBay Auction Representative

Responsibilities: The Candidate’s primary responsibility will be to list SpaceBound’s products (from its multiple divisions) through Online Auction websites, including but not limited, to eBay.com, Alibaba, QuiBids, Liquidation.com, uBid.com, etc.

Also responsible for listing and pricing products to be sold on various B2C and B2B channels. In addition, candidate would also research promotional and advertising opportunities within the eBay platform and on other auction sites to sell SpaceBound’s various products.

Candidate must be self sufficient, organized, and able to set priorities and meet deadlines. Must also have a professional attitude, have strong communication skills, be detail oriented and self-motivated, and trustworthy along with being a team player.

CareersBrett HanuschakNovember 28, 2014eBay Representative, Auction, SpaceBound Inc.

Customer Service Support Representative

Job Description:
SpaceBound is seeking a full-time experienced Customer Service Support Rep with a minimum of three years experience. This position plays an important role in assisting the Support Department with the daily responsibilities involving, but not limited to:
          • Product Returns
          • Order Cancelations
          • Tracking Requests
          •  Damaged / Lost Claims
          • Refunds / Replacements
          • Payment Disputes
          • Customer Assistance with Product Features and Functionality
          • Daily Logs
          • Reports
          •  Communication via E-mail, Telephone, and Chat with Customers, Manufacturers, and Distribution Centers
          • Internet Searches
          • Provides Back-up Coverage for Customer Service

CareersBrett HanuschakOctober 10, 2014Customer Service Support Representative, SpaceBound Inc.

Customer Service Representative

Location:

• LaGrange, OH - No rush-hour traffic from any location!
• 25-30 Minutes from Cleveland, North Olmsted, North Ridgeville, Elyria, Hopkins Airport, Avon, Medina, and Brunswick
• 45 Minutes from Lakewood, Beachwood, Sandusky, and Brecksville

Company Profile: Founded in 1987 - Celebrating 29+ years with no layoffs! SpaceBound is a privately held Company, offering a cohesive environment that embraces cutting-edge technologies. Our continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence. Average employee tenure: 8+ years.

Job Description:
SpaceBound, Inc. is seeking a full-time experienced Customer Service Rep with a minimum of two years experience. This position plays an important role in assisting the Customer Service Department with daily responsibilities including, but not limited to:

CareersBrett HanuschakOctober 10, 2014Customer Service Representative, SpaceBound Inc.

Seasonal Warehouse Personnel

Job Description:
Must be comfortable with being on their feet all day. Works well under general supervision; typically reports to a Warehouse Lead. Warehouse jobs may vary and include, but not limited to the following responsibilities provided below. This position is not a job for someone who does not enjoy diversity, or requires advanced notice on most tasks. Due to the nature of our business, the warehouse candidate must be able to handle diversity on a daily basis, be organized, able to follow instructions as they are given, and be able to work with all levels within the Company organization.

CareersBrett HanuschakOctober 6, 2014SpaceBound Inc., Seasonal Warehouse Personnel

Accounting Assistant (Full-Time)

Description:
SpaceBound is seeking a full-time Accounting Assistant who is motivated and professional with integrity and a scrutinizing eye for detail and accuracy. The Accounting Assistant plays an important role in assisting the Controller with various responsibilities involving, but not limited to, A/P, A/R, Shipping Invoice Analysis, Vendor Billing Verification, Credit Card Report Processing, and other financial analysis as needed. Candidate must have a demonstrated ability to determine proper accounting classifications, analyze Company’s financials, be mindful of deadlines, and make sound recommendations to management regarding resource utilization and tax strategies. The accounting position does not supervise reportees.

CareersBrett HanuschakOctober 1, 2014Accounting Assistant, SpaceBound Inc.

Warehouse Personnel

Job Description:
Must be comfortable with being on their feet all day. Works well under general supervision; typically reports to a Warehouse Lead. Warehouse jobs may vary and include, but not limited to the following responsibilities provided below. (Please Note: negotiable salary requirement required upon submitting your resume and cover letter)

Assembling orders and prepare goods for shipment, records shipment data, including weight, charges, and space availability, completes shipping reports, has knowledge of commonly-used concepts, practices, and procedures within the shipping field, relies on instructions and pre-established guidelines to perform the functions of the job.

CareersBrett HanuschakJuly 29, 2014Warehouse Personnel, SpaceBound Inc.

Accounting Assistant (Part Time)

Job Description: This is an entry level position in which the accounting assistant provides support within the accounting department and to various departments as needed. Employee performs a range of assignments within the accounting department to include, but not limited to, processing daily accounting reports, compiling shipping and warehouse reports, creating Excel spreadsheets as needed, marking invoices for payment, administrative functions – copying, faxing, filing, etc. This is a job for someone who enjoys diversity.

CareersBrett HanuschakJuly 16, 2014SpaceBound Inc., Accounting Assistant

eBay Representative

Responsibilities: Work within the Marketing Department as an Online Auction Representative (Candidate may also be tasked by other department heads). The Candidate’s primary responsibility will be to list SpaceBound’s products (from its multiple divisions) through Online Auction websites – including but not limited to eBay.com, LSI (liquidityservicesinc.com), uBid.com, etc.

The Candidate would be responsible for listing and pricing products to be sold on various B2C and B2B Auction sites. Candidate will also have to work with the Marketing Department on finding promotional and advertising opportunities within the eBay platform and on other auction sites to promote SpaceBound’s multiple divisions, brands, and their product offers.

CareersBrett HanuschakJuly 10, 2014Online Auction Representative, eBay Representative

Marketing Specialist

Specific Responsibilities Include:

       • Online marketing
       • Focused on the creation of innovative marketing programs to drive consumer demand for SpaceBound’s large selection of products
       • Assist in development and implementation of marketing initiatives
       • Manage the Company’s Affiliate Program for two retail website divisions and work with Outsource Program Manager (OPM) to continually recruit and expand the number affiliates and growl sales revenue in the affiliate network channels
       • Defining metrics for key marketing initiatives.
       • Focused on improving ROI by analyzing sales data that tie marketing deliverables to customer acquisition and other tangible increases.

CareersBrett HanuschakJuly 9, 2014Marketing, Marketing Specialist